Wildlife shelters and foster carers

In Victoria, sick, injured or orphaned wildlife can only be rehabilitated by a wildlife shelter operator or foster carer (wildlife rehabilitator) who is authorised by the Conservation Regulator under the Wildlife Act.

Wildlife rehabilitation is rewarding, but can be physically and emotionally demanding. It requires a range of skills, including:

  • safely capturing and handling distressed wildlife
  • administering first aid and, in exceptional circumstances, performing euthanasia
  • providing appropriate food and enclosures.

All this must be done in a way that doesn't stress the animals and maintains their natural behaviours to allow a successful life in the wild after release.

Roles available

Wildlife Shelter Operator Authorisations

Wildlife shelter operators are experienced wildlife carers who have the expertise and facilities to house a range of wildlife in need of care, including those with complex requirements.

Foster Carer Authorisations

This role is for anyone interested in learning about wildlife rehabilitation. Foster Carers are authorised under Wildlife Shelter Operators so that people new to wildlife rehabilitation can gain experience and guidance in the care and treatment of native wildlife.

Interested in becoming a wildlife volunteer?

We recommend volunteering with an experienced authorised shelter before applying for a Foster Carer Authorisation.

Contact one of the rehabilitation organisations listed on help for injured wildlife if you want to volunteer your services.

Applying for a Wildlife Shelter or Foster Carer authorisation

You can now apply online for a Wildlife Shelter or Foster Carer authorisation.

Alternatively, you can download and complete the foster carer or wildlife shelter application form:

Application for Wildlife Shelter or Foster-carer (September 2023)
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Wildlife rehabilitator authorisation guide

Wildlife Shelter and Foster Carer Authorisations are subject to strict conditions to protect the welfare of wildlife undergoing rehabilitation.

Read the guide at Wildlife Rehabilitator Authorisation Guide.(opens in a new window)

If you have feedback on the guide, email wildlifelicensing@delwp.vic.gov.au

Display of wildlife being rehabilitated

The primary goal of rehabilitation is to restore sick, injured or orphaned wildlife to full health and return them as quickly as possible to the wild. Wildlife being rehabilitated must only be shown to a registered veterinarian or a regular volunteer as needed for their care.

Any physical display outside of these circumstances requires prior written approval from the Conservation Regulator. Authorisation holders can apply here: Request for wildlife rehabilitators to display wildlife.

Photography and videography by the authorisation holder, registered veterinarian or regular volunteer, including sharing of images on social media and for fundraising activities, does not require prior written approval provided it meets the following criteria:

  • Photographs must only be taken by the authorisation holder or regular volunteers, of animals in their care. For example, an authorisation holder may ask a regular volunteer to photograph an animal while they are providing necessary care.
  • No one other than the authorisation holder, vet or regular volunteers may be present or may handle wildlife in your care. A volunteer is considered a person who regularly takes care of wildlife at that address on behalf of and/or as directed by the authorisation holder.
  • Disturbance must be kept to a minimum.
  • Photography must be taken in an appropriate care setting, e.g. within a suitable enclosure.
  • Photography must cease immediately if an animal shows signs of stress.

Keeping wildlife shelter records

An important aspect of wildlife rehabilitation is the keeping of accurate records of all wildlife in care. It is a condition of all Wildlife Shelter Authorisations that operators keep accurate and up-to-date records of wildlife admissions, including those being cared for by foster carers.

Records provide valuable case history and are an important resource for other rehabilitators. Record statistics can also be used to determine:

  • why animals are brought to shelters
  • the species involved
  • where they came from
  • the outcomes of rehabilitation

They also help to ensure animals don't enter the trade system and are not used for illegal purposes.

Wildlife shelter record sheet
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Wildlife code book
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Species code for use on wildlife shelter record sheets
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If you would like to complete records electronically, please use the following template.

Electronic wildlife shelter record sheet template
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Keeping record sheets

It is no longer a requirement to submit records annually. Instead, it is a condition of your authorisation that the records are kept for a 3 year period and must be made available for inspection by a Wildlife Officer without delay.

For more information, contact our Customer Contact Centre on 136 186.

How to complete your record sheet

The following table explains the information to be entered in each box on the record sheet. Refer also to the attached Wildlife Code Book and the Species Code above when completing your record sheet.

CASE NUMBEREnter consecutive numbers to give each admission an identifying case number. You may choose to use the year and a 3 digit number, e.g. 16/001. This is up to you.
COMMON NAMEEvery animal should be identified by both its accepted common name as provided in the Wildlife Code Book and the Species code. If however, despite your best efforts at identification you are still unsure of full species name use ‘sp’, e.g. small bat sp. or wattlebird sp. and leave the Species Code blank.
SPECIES CODEEnter the species code as provided in the Wildlife Code Book, e.g. 142.
DATE INEnter the date the animal was admitted to the shelter, e.g. 12/3/16.
SEXWhere possible, identify the sex of the animal and enter a code (M = Male or F = Female). If unable to determine the sex of the animal, use the code U.
AGEThere are separate age codes for birds, mammals, reptiles and amphibians (see code sheet). Use only one of the age class codes provided (single letter code). If the animal has young, record only the age of the parent animal.
INJURYUse only one of the codes which best describes the major injury that the animal has sustained. If an animal is presented with more than one type of injury, use a single letter code which represents the most serious injury (see code sheet).
CAUSEThis code describes what has caused the injury. Use the code which most clearly describes the cause of the injuries to the best of your knowledge. Use only one of the double letter codes (see code sheet).
FOUNDIt is important to record the location of where the animal was found. Include GPS coordinates or a Melways map reference number where possible so that the animal can be released where it was found.
DATE OUTEnter the date the animal was released from the shelter or the date of death, e.g. 12/3/16.
STATUSThis code indicates the fate of the animal. These codes are grouped into three broad categories – died, transferred or released. Depending on the nature of disposal, use the code that best describes the fate of the individual. Do not complete the disposals section of your record sheet for animals being held by your foster-carers until the animal has been permanently disposed of as detailed above. Use only one double letter code (see code sheet).
NOTESFor animals released to the wild, information describing and detailing the release location (including the postcode) should be entered into this section.

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